About us
SCR at a glance
We provide a 360° service through the design and placement of insurance programs which bring together pre-incident consultancy, specialist broking & claims expertise and crisis management support.
With comprehensive security risk intelligence, consultancy and training services, Alert:24 underpin over 20 insurance products offered by our accident & health and special crime teams.
Our history
SCR has a long history of helping clients to place insurance policies that protect their people. We began focusing on Latin America, specialising in Latin American kidnap for ransom policies. This grew quickly and became a global team offering a range of people risk insurance products that continues to grow even today.
The team saw many changes over the next 35 years, but perhaps most significantly in 2012, partly in response to the support capacity required following the Arab Spring, the team made the decision to develop an in-house client service offering 24/7 crisis support and security risk consulting and training. This new team was called Alert:24.
Why choose SCR
Customised risk management solutions
Regardless of your industry, your location, or the legal and regulatory backdrop, we are committed to the optimal solution for your needs.
24/7 support
Our 24/7 crisis support team are here to support you in the event of an insured event via access to one of our three operations centres.
Prioritising your claims
Supporting you before, during, and after a claim via our in-house, dedicated claims management team.
Continuous improvement and innovation
Constantly looking at innovative new products, whilst continuing to improve established services, giving you peace of mind.
Our locations
Supporting you with teams across the world, our global structure allows for a strategic approach to markets and to seamlessly work across geographies, products and industry sectors.
Alert:24
Our in-house security risk and crisis management practice
We combine our insurance expertise with an in-house security risk and crisis management practice under the name of Alert:24; providing intelligence, training, consultancy services and 24/7 crisis support to assist you in the event of an insured incident.
- 24/7 crisis support
- Swift triage to vetted response providers
- 24/7 security risk analysts
- Access to a global security risk consulting team
- Independent evaluation of assistance providers